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In-class Business Analysis Courses


Comprehensive Business Analysis - Part 1

During this course you will gain insight into the business analysis profession, the role business analysts play within an organization, the necessary skills required, and valuable applicable tools, techniques and methodologies for immediate use back on the job. This course focuses extensively on how to develop thorough requirements elicitation and management processes while providing you the opportunity to practice effective oral and written communication, documentation and facilitation skills. You will identify and analyze BA project deliverables within the project lifecycle. In-class exercises will enable you to assimilate learning objectives.

This 4-day course covers the underlying competencies, business analysis planning and monitoring and requirements communication and management knowledge areas from the Business Analysis Body of Knowledge® (BABOK®). It is based on the Guide to the Business Analysis Body of Knowledge® version 2.0.

Learn to:

  • evaluate business analysis underlying competencies to gain an appreciation of how business analysts add value to an organization.
  • distinguish between business analysis and project management.
  • examine the profession, global standards, the professional organization, and trends in the industry.
  • illustrate an effective requirements management process.
  • integrate effective writing practices into business analysis communication and documentation.
  • list the different requirement types.
  • describe the steps required to complete a thorough stakeholder analysis.
  • produce the elements of a good requirements management plan.
  • prepare documents such as functional decomposition diagram, risk analysis plan, and communication plan.
  • interpret how the business analysis activities contribute to the overall product/solution.

Successful completion of this course requires passing an in-class test.

This course conforms to the internationally recognized standards of the International Institute of Business Analysts (IIBA®). You will receive 28 Continuing Development Units (CDUs) upon completion.

This course also conforms to the internationally recognized standards of the Project Management Institute (PMI®). You will receive Professional Development Units (28 PDUs) upon completion.

May be applied toward the Business Analysis Certificate.

Instructor: Hans Aggarwal


4-day in-class course: 9:00 am - 4:30 pm

Upcoming course dates: 

Thu-Fri, March 5 & 6, and
Thu-Fri, March 12 & 13, 2015
$1890 + HST

Morning refreshments and a light lunch will be provided.

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Comprehensive Business Analysis - Part 2

Prerequisite - Comprehensive Business Analysis - Part 1

You will learn specific business analysis tools and techniques in this 4-day course. The use of templates will help you quickly grasp the concepts. You will also learn how to write more effectively, which leads to well-defined, clear business documents. This course also focuses extensively on how to identify and develop metrics to complete your analysis and also covers some general business analysis skills such as documentation, facilitation, and methodology definition. For those preparing for the Certified Business Analysis Professional™ (CBAP®) designation this will help to prepare you for the CBAP® exam. This course is based on the Guide to the Business Analysis Body of Knowledge version 2.0.

Learn to:

  • identify advantages and disadvantages of different elicitation techniques
  • elicit requirements using 8 different techniques.
  • design and develop 7 types of process models using appropriate notation symbols.
  • identify advantages and disadvantages of different documentation techniques.
  • document requirements using 11 documentation techniques.
  • recognize and utilize 6 different modeling techniques.
  • organize and prioritize requirements.
  • create and present a requirement package.

Successful completion of this course requires passing an in-class test.

This course conforms to the internationally recognized standards of the International Institute of Business Analysts (IIBA®). You will receive 28 Continuing Development Units (CDUs) upon completion.

This course also conforms to the internationally recognized standards of the Project Management Institute (PMI®). You will receive 28 Professional Development Units (28 PDUs) upon completion.

May be applied toward the Business Analysis Certificate.

Instructor: Keith Sarre


4-day in-class course: 9:00 am - 4:30 pm

Upcoming course dates: 

Tue-Wed, April 7 & 8, and
Tue-Wed, April 14 &15, 2015
$1890 + HST

Morning refreshments and a light lunch will be provided.

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Enterprise and Strategic Analysis

Prerequisite - Comprehensive Business Analysis - Part 2

This 3-day course is designed to provide business analysts with the skills required for involvement in strategy development, pre-project activities, as well as developing and managing enterprise architecture.

This course is appropriate for both experienced business analysts and junior business analysts who are looking to formalize their experience through education.

During this course you will learn the tasks and techniques outlined in the Enterprise Analysis Knowledge area within the Business Analysis Body of Knowledge® (BABOK®) v2.

Through discussion, examples and hands-on exercises, you will practice analyzing competitive data, benchmarking studies, business problems and opportunities. You will also practice developing business strategies and documenting a business case.

Learn to:

  • discuss enterprise analysis tasks and techniques.
  • analyze and document a business problem.
  • devise a business case.
  • contrast viable solutions against developed decision criteria.
  • list possible solutions approaches.
  • evaluate causes through the application of problem analysis techniques.
  • isolate major causes of business problems and where to focus resources.
  • list types of gap analyses.
  • assess limitations through the creation of a gap analysis.
  • recall the phases of the project life cycle.
  • conduct a Strength Weakness Opportunity Threat (SWOT) analysis.
  • appraise a benchmarking study.
  • build on previously learned techniques to develop high level requirements for the business case.
  • defend business case recommendations.

Successful completion of this course requires passing an in-class test.

Note: This course conforms to the internationally recognized standards of the International Institute of Business Analysts (IIBA®). You will receive 21 Continuing Development Units (CDUs) upon completion.

This course also conforms to the internationally recognized standards of the Project Management Institute (PMI®). You will receive 21 Professional Development Units (PDUs) upon completion.

May be applied toward the Business Analysis Certificate.

Instructor: Mary Hand


3-day in-class course: 9:00 am - 4:30 pm

Upcoming course dates: 

Wed - Fri, June 3-5, 2015
$1590 + HST


Morning refreshments and a light lunch will be provided.

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Last updated by Webmaster on November 18, 2014