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Frequently Asked Questions

What is Professional Development?

Professional Development at the University of Waterloo offers professional development training online, in-class or at your facility. Our non-credit courses can give you the skills and knowledge you need to further your career and are offered conveniently throughout the year.

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What are non-credit courses? How do they differ from uWaterloo credit courses?

University of Waterloo offers non-credit courses for your professional development and are an excellent addition to your resume. Created by experienced instructors including University of Waterloo professors, these non-credit courses are structured for professional development, not academia, and therefore cannot be used toward a University of Waterloo degree.

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How do I register?

We offer four easy ways to register: online, by phone, by mail or in person.

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Do I need to add HST on the course fee?

Yes. Please add HST to the course fee if you are registering by fax, phone, mail or in person. If you register online, HST will automatically be added to the fee.

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What discounts do I qualify for?

Our In-class Courses offer an early bird discount and a corporate rate for the general public. We also offer special discounts to University of Waterloo Alumni and senior citizens. Please view our Fee Discounts page to see what you qualify for.

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When do I receive a receipt?

Your official receipt will be delivered to you by email.

Please note: Under the provisions of the Income Tax Act, tuition fees paid for professional/personal development seminars or courses are not tax deductible except for our following partnership programs: Certificate in Project Leadership and the CMA Program of Study for Public Accounting.

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What happens if I need to withdraw from a course?

If you cannot attend a course, please let the Waterloo Professional Development office know (in writing) as soon as you can. Depending on what course you've enrolled in and when you withdraw, you may qualify for a full refund. Please review our Refund and Withdrawal Policy for more details.

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Do I get a certificate for each course? How do they differ from your certificate programs?

Yes. You will receive a certificate of attendance for every course you complete through Professional Development. We also offer an online 16-week certificate program in Project Leadership and three in-class certificate programs in Business Analysis, Leadership and Project Management. Unlike our online program, the in-class certificate programs are delivered via a series of individual training sessions. You can take these sessions on their own or as part of the certificate program. You will receive a certificate at the end of each course and, upon completion of the certificate program, you will also receive a certificate honoring your completion of the program.

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What if I have a food allergy / preference?

Please let us know at the time of registration if you have any special dietary needs including but not limited to vegetarianism, wheat and dairy allergies. We will do our best to accommodate your needs by providing a tasty alternative to our main dish.

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Why is fragrance-free encouraged?

The University of Waterloo works very hard to create a comfortable learning environment for all of our students. The university understands that some people have become very sensitive to certain chemicals as a result of past exposures. They can suffer a wide range of health effects such as rashes, severe headaches, nausea, dizziness, and fatigue, whenever they are exposed to very low levels of chemicals in scented products. Therefore, we strongly encourage our in-class students to limit their use of fragrance products for the comfort of everyone in the room.

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What is University of Waterloo's storm closing procedure?

If weather conditions cause the closure of the university we will need to reschedule our in-class course to another day that is amenable to the student and instructor schedules. Notice of a campus closing will be posted on University of Waterloo's homepage, normally by 7:00 a.m., remaining in effect until 7:00 a.m. or later the next day. Radio stations that can be expected to carry announcements include CKGL (570 AM), CKKW (1090 AM), CHYM (96.7 FM) and KOOL-FM (105.3 FM). For more information, please view University of Waterloo's Weather/Emergency Closing Guidelines.

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What hotels are nearby?

Kitchener-Waterloo has many hotels for you to choose from. If you have a hotel preference, it is always best to reserve your room before coming into town. Please view our list of local hotels to book your room today.

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Last updated by Webmaster on March 22, 2012